It would be great to have the ability prefill customer fields such as email by query params in a payment link. As it is for metadata like <payment_link>?custom_data=xxxx .
We have this feature already! When you go in the dashboard to the option for creating a payment link, in the bottom left you are going to find the option pre-fill customer info, or metadata.
Also find further info in our API for creating payment links:
I know it is available in the api as PrefilledFields for creating payment links, but I meant to be available to do this as query params, in order to recycle payment links and not creating a new one for every user payment intent.
Nahuel Candia
Team•
Nov 26, 2025
It’s a bit messy our docs, we plan to work on it. This is also available, please find more info here:
They work for metadata fields like ‘<payment_linkl>?external_reference=mycustomID’ but do not seem to work for pre filling a field (like email) with ‘<payment_linkl>?email=placeholder@rebill.com’.
Is something that I’m missing here?
Nahuel Candia
Team•
Dec 5, 2025
We will check this asap and get back to you
Juan Pablo Accinelli
•
Dec 12, 2025
@Nahuel Candia Sorry to bother, do you have any updates on this? Should I create a new ticket? Thanks!
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Comments8
Nov 26, 2025
PinnedExisting feature! Please find further info here:
https://docs.rebill.com/api/reference/payment-links
Nahuel Candia
Nov 26, 2025
We have this feature already!
When you go in the dashboard to the option for creating a payment link, in the bottom left you are going to find the option pre-fill customer info, or metadata.
Also find further info in our API for creating payment links:
https://docs.rebill.com/api/reference/payment-links
Juan Pablo Accinelli
Nov 26, 2025
Nahue! Thanks for the response.
I know it is available in the api as PrefilledFields for creating payment links, but I meant to be available to do this as query params, in order to recycle payment links and not creating a new one for every user payment intent.
Nahuel Candia
Nov 26, 2025
It’s a bit messy our docs, we plan to work on it. This is also available, please find more info here:
https://docs.rebill.com/products/checkout-landing#using-query-string-parameters-for-autocomplete
Juan Pablo Accinelli
Nov 27, 2025
Thanks! Amazing.
Juan Pablo Accinelli
Dec 2, 2025
@Nahuel Candia Nahue, I’ve been trying to use the prefill fields query params detailed in here: https://docs.rebill.com/products/checkout-landing#using-query-string-parameters-for-autocomplete but they do not seem to work.
They work for metadata fields like ‘<payment_linkl>?external_reference=mycustomID’ but do not seem to work for pre filling a field (like email) with ‘<payment_linkl>?email=placeholder@rebill.com’.
Is something that I’m missing here?
Nahuel Candia
Dec 5, 2025
We will check this asap and get back to you
Juan Pablo Accinelli
Dec 12, 2025
@Nahuel Candia Sorry to bother, do you have any updates on this? Should I create a new ticket? Thanks!