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Clarify identity verification for LLC-type companies

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When completing the registration process for an LLC-type company, I encountered a confusing point:
in the "beneficiaries" section, it is not clearly explained that each beneficiary must validate their identity from an email sent to their email address in order to complete the registration.

I found out by chance when checking my inbox; there was no indication within the panel that this step was necessary.

Suggestions:

  • Add an explicit notice indicating that an email will be sent to verify the beneficiary's identity.

  • Display a message such as: "Check your email to complete the identity verification. "

  • Include a visual status (e.g., "pending verification") so that the user knows that the registration is not yet complete.

Posted by Lucas Nasich ·
Status: Completed1 comment

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Comments1

  • Nahuel Candia

    Team•

    Jul 13

    Hi Lucas, thanks for the report, you're right that this wasn't clear.

    We've added the improvement to the registration panel: now, in the beneficiaries section, there's an explicit notice indicating that an email will be sent to each beneficiary to verify their identity.

    Thanks for helping us improve the flow!