We’ve improved refunds across LATAM by extending refund time limits in key markets and enabling direct PIX refunds from the Dashboard.<h3 style="text-align: start">What’s improved</h3><ul><li>Longer refund windows for card payments in key countries, giving teams more time to handle post-payment issues.</li><li>PIX refunds are now fully self-serve from the Dashboard, with no support tickets or manual workflows.</li></ul><h3 style="text-align: start">Updated limits</h3><ul><li>Mexico – Cards: up to 120 days</li><li>Brazil – Cards: up to 180 days</li><li>Colombia – Cards: up to 180 days</li><li>Brazil – PIX: 90 days</li></ul><h3 style="text-align: start">Why it matters</h3>More autonomy. Less dependency on support.Teams can resolve refund requests directly from the Dashboard, even days after the original payment—without waiting on manual processes or workarounds.👉 Learn more: <a target="" rel="noopener noreferrer nofollow" class="link" href="https://docs.rebill.com/guides/refunds#refund-time-limits">Refund time limits documentation</a>

Refunds with longer time limits — now including PIX from the Dashboard

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