February 27th, 2025

Faster, Smarter Refunds Now Available! ⚡️

We’ve made a big improvement to how refunds work in Rebill.

🔷 What’s changed?

Previously, all payments had a standard 25-day refund window, even if some currencies required a longer processing time as defined by local processors/acquirers.

Now, refund eligibility is dynamically aligned with each local processor’s specific time frame, removing the one-size-fits-all 25-day limit. This makes refund management smoother and eliminates unnecessary operational tasks for you and your team.

✨ What this means for you

  • Refund payments directly from the Dashboard without waiting for support.

  • Refund availability matches each processor’s policies, ensuring accuracy.

  • Less back-and-forth, more time for your business!

📖 Check out our docs to see the specific time limits for each payment method.

We’re always working to improve your experience, happy refunding! 🚀