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You can apply or remove coupons directly from an active subscription.

Offer retention discounts or run targeted promotions without canceling or recreating the subscription.

Keeping the subscription active preserves billing history and avoids unnecessary disruption for your customers.

A simple way to reduce churn while keeping your subscription lifecycle clean.

How to use it

Open a subscription → click Edit → apply or remove a coupon.

We introduced a distinct visual tag for “Insufficient funds”, one of the most common reasons for rejected payments. This makes it easier to immediately identify cases where the customer simply needs to retry with funds available.

We also adjusted the visual styling of Canceled payments. Previously shown in red, they now appear with a neutral color to avoid confusion with system errors.

Why it matters

Payment teams need to quickly understand what happened without opening each transaction.

• Instantly identify insufficient balance cases
• Reduce confusion between payment decline and cancellations
• Make payment outcomes easier to scan in the dashboard

Where to see it

Available now in the Payments dashboard, directly in the status column.

What’s new

You can now operate in USD directly from your existing Rebill infrastructure.

No new integrations. No duplicated logic. No parallel systems.

Your current setup including subscriptions, payment links, retries and reporting now supports USD seamlessly.

Why it matters

Going global shouldn’t require rebuilding your payment stack.

As companies expand beyond their home market, complexity usually follows.
New currency. New integrations. Fragmented reporting. Operational overhead.

Now you can charge customers in USD, expand beyond local markets, keep a unified subscription lifecycle and maintain centralized reporting across currencies.

Global reach. Single infrastructure layer.

Built for companies scaling beyond borders.

What’s new
You can now generate a renewal payment link directly from a subscription.
Share it with your customer so they can get up to date with their payments—without changing the subscription or waiting for the next automatic charge.

Why it matters
Recovering a subscription isn’t always about failed payments.
Sometimes the customer:

• Didn’t receive the renewal email

• Opened it too late

• Is negotiating timing with your team

• Uses an APM and needs extra days to generate the payment coupon

Now you have a simple, flexible way to keep the subscription active and move forward.

How it works

• Open the subscription details

• Generate the renewal payment link

• Share it with your customer

• Payment is processed immediately once completed

• The next charge follows the original subscription schedule

Result
More flexibility, faster recovery, and less dependency on support.

What’s new
We improved the plan preview in Payment Links.
Now, when you select a predefined plan, you can clearly see how often the customer will be charged and how long the plan lasts—directly in the setup and preview views.

This includes:

• Billing frequency (e.g. every month)

• Duration (e.g. ends after 6 charges or ongoing)

Why it matters
Before, plan previews only showed the name and price. That made it easy to miss critical details like recurrence type or total charges—leading to configuration mistakes, follow-ups, or manual fixes.

Now, everything is visible upfront.
What you configure is exactly what the customer will see and be charged.

Result

• Fewer mistakes when creating payment links

• More confidence before sharing a link

How it works
This improvement is live automatically in the Payment Link builder and plan preview. No action required.

We’ve improved refunds across LATAM by extending refund time limits in key markets and enabling direct PIX refunds from the Dashboard.

What’s improved

• Longer refund windows for card payments in key countries, giving teams more time to handle post-payment issues.

• PIX refunds are now fully self-serve from the Dashboard, with no support tickets or manual workflows.

Updated limits

• Mexico – Cards: up to 120 days

• Brazil – Cards: up to 180 days

• Colombia – Cards: up to 180 days

• Brazil – PIX: 90 days

Why it matters

More autonomy. Less dependency on support.

Teams can resolve refund requests directly from the Dashboard, even days after the original payment—without waiting on manual processes or workarounds.

👉 Learn more: Refund time limits documentation

Subscriptions change as your business changes.
And now, managing those changes is built in.

You can now edit active subscriptions directly from the Dashboard, without canceling them or creating new ones.

What’s new

Merchants can update subscription rules at any time, including:

• Change the billing frequency
  Move from monthly to every 2 months (or any configured interval).

• Switch from infinite to fixed billing
  Define exactly how many charges a subscription should run.

• Adjust remaining charges
  Update how many payments are left — ideal for special deals, retention offers, or advance payments.

All changes apply seamlessly, keeping the subscription active and aligned with the new terms.

Why it matters

Subscriptions aren’t one-size-fits-all.

Until now, adjusting an active subscription often meant:

• Canceling and recreating it

• Managing exceptions manually

• Tracking custom agreements outside the system

Now, subscriptions adapt to your business — directly from the Dashboard.

More flexibility.
Less operational overhead.
Full control over every subscription.

What’s new

You can now pre-fill customer information when creating a Payment Link.

From the Dashboard, merchants can define customer details in advance so the checkout opens with key fields already completed.

You can pre-fill:

• Email

• Full name

• Phone number

• Billing details (address, city, zip code, country)

• Language

All fields remain editable by the customer at checkout.

Why it matters

Every extra field adds friction.

By pre-filling customer information:

• Customers complete payments faster

• Fewer errors during checkout

• Less drop-off in assisted or personalized sales

This is especially useful for invoices, one-off payments, and any flow where you already know your customer.

Result: faster checkouts, smoother payments, higher conversion.