February 4th, 2026
Improved
What’s new
You can now generate a renewal payment link directly from a subscription.
Share it with your customer so they can get up to date with their payments—without changing the subscription or waiting for the next automatic charge.
Why it matters
Recovering a subscription isn’t always about failed payments.
Sometimes the customer:
Didn’t receive the renewal email
Opened it too late
Is negotiating timing with your team
Uses an APM and needs extra days to generate the payment coupon
Now you have a simple, flexible way to keep the subscription active and move forward.
How it works
Open the subscription details
Generate the renewal payment link
Share it with your customer
Payment is processed immediately once completed
The next charge follows the original subscription schedule
Result
More flexibility, faster recovery, and less dependency on support.
February 3rd, 2026
What’s new
We improved the plan preview in Payment Links.
Now, when you select a predefined plan, you can clearly see how often the customer will be charged and how long the plan lasts—directly in the setup and preview views.
This includes:
Billing frequency (e.g. every month)
Duration (e.g. ends after 6 charges or ongoing)
Why it matters
Before, plan previews only showed the name and price. That made it easy to miss critical details like recurrence type or total charges—leading to configuration mistakes, follow-ups, or manual fixes.
Now, everything is visible upfront.
What you configure is exactly what the customer will see and be charged.
Result
Fewer mistakes when creating payment links
More confidence before sharing a link
How it works
This improvement is live automatically in the Payment Link builder and plan preview. No action required.
February 2nd, 2026
We’ve improved refunds across LATAM by extending refund time limits in key markets and enabling direct PIX refunds from the Dashboard.
What’s improved
Longer refund windows for card payments in key countries, giving teams more time to handle post-payment issues.
PIX refunds are now fully self-serve from the Dashboard, with no support tickets or manual workflows.
Updated limits
Mexico – Cards: up to 120 days
Brazil – Cards: up to 180 days
Colombia – Cards: up to 180 days
Brazil – PIX: 90 days
Why it matters
More autonomy. Less dependency on support.
Teams can resolve refund requests directly from the Dashboard, even days after the original payment—without waiting on manual processes or workarounds.
👉 Learn more: Refund time limits documentation
January 29th, 2026
Subscriptions change as your business changes.
And now, managing those changes is built in.
You can now edit active subscriptions directly from the Dashboard, without canceling them or creating new ones.
What’s new
Merchants can update subscription rules at any time, including:
Change the billing frequency
Move from monthly to every 2 months (or any configured interval).Switch from infinite to fixed billing
Define exactly how many charges a subscription should run.Adjust remaining charges
Update how many payments are left — ideal for special deals, retention offers, or advance payments.
All changes apply seamlessly, keeping the subscription active and aligned with the new terms.
Why it matters
Subscriptions aren’t one-size-fits-all.
Until now, adjusting an active subscription often meant:
Canceling and recreating it
Managing exceptions manually
Tracking custom agreements outside the system
Now, subscriptions adapt to your business — directly from the Dashboard.
More flexibility.
Less operational overhead.
Full control over every subscription.
January 28th, 2026
What’s new
You can now pre-fill customer information when creating a Payment Link.
From the Dashboard, merchants can define customer details in advance so the checkout opens with key fields already completed.
You can pre-fill:
Email
Full name
Phone number
Billing details (address, city, zip code, country)
Language
All fields remain editable by the customer at checkout.
Why it matters
Every extra field adds friction.
By pre-filling customer information:
Customers complete payments faster
Fewer errors during checkout
Less drop-off in assisted or personalized sales
This is especially useful for invoices, one-off payments, and any flow where you already know your customer.
Result: faster checkouts, smoother payments, higher conversion.
January 27th, 2026
New
What’s new
You can now define default installment rules per currency that are automatically applied when creating new payment links.
This means merchants no longer need to reconfigure installment options every time they create a link.
From Settings → Installment financing, you can:
Define which installment options are available per currency
Set default installment rules for all newly created payment links
Override installments per link when a custom setup is needed
Why it matters
Installments are a core part of pricing in LATAM—and merchants often reuse the same rules across sales.
Until now, they had to reconfigure installment options every time they created a new payment link.
With default installment rules:
Merchants avoid repeating the same setup
Teams create links faster
Installment options stay consistent across sales
More control, without slowing down the workflow.
January 26th, 2026
New
You can now generate a renewal link from the Subscription Details view to collect overdue payments and recover subscriptions — even when the original payment method no longer works.
What’s new
Generate a secure renewal link for any subscription
Let customers complete the payment instantly
Support cards and local payment methods
Allow customers to switch from bank transfer or cash (APMs) to card when needed
All without canceling or recreating the subscription.
Why it matters
In LATAM, subscriptions often fail due to payment friction:
Bank transfers not completed on time
Retries exhausted
Delayed confirmations from local methods
Instead of losing the subscription, merchants can step in with one simple action.
The renewal link gives teams a manual recovery lever — without breaking history, changing plans, or touching code.
One subscription. More ways to recover it.
January 23rd, 2026
New
What’s new
You can now limit the number of installments shown to customers when paying through a Payment Link.
From the Dashboard, merchants can define which installment options are available per currency, all within a single payment link.
This works for:
Product links
Instant links
Why it matters
In LATAM, installments are a core part of the buying decision.
Until now, merchants often had to:
Rely on customers to select the agreed number of installments
Manually verify payments afterward
Handle exceptions and operational overhead
Merchants define the conditions.
Customers only see valid options.
January 22nd, 2026
New
What’s new
You can now generate and send a secure card update link directly from the Dashboard.
From any subscription, you can:
Generate a secure, time-limited card update link
Share it manually or send it via email, SMS, or WhatsApp
Let customers update their card without friction
Why it matters
Card updates are now a simple, built-in action.
Any team can access this directly from the Dashboard—no extra steps, no detours—using the same channels you already rely on to reach customers.
January 21st, 2026
New
API
We’ve added a new API endpoint that allows you to generate a secure, time-limited link for updating the payment card associated with a subscription.
This is especially useful for recovering failed renewals due to expired or replaced cards, without requiring direct customer support involvement.
What’s included
A new endpoint to generate card update links
Hosted, secure card update page
No immediate charge when updating the card