Customers now receive an email confirmation when a refund is successfully processed, with a refund receipt attached as a PDF.

The receipt includes the original transaction ID, refund ID, refund date, original amount, refunded amount, payment method, and refund status giving customers a clear record of what was processed.

Refunds don’t always appear instantly in a customer’s bank account. With an automatic email receipt, customers can confirm that the refund was processed and use the PDF to follow up with their bank if needed.

This helps merchants reduce manual receipt requests, avoid unnecessary refund status tickets, and give customers more clarity after every refund.

This applies automatically to full and partial refunds.

Available in English, Spanish, and Portuguese.